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Linda  Tagliaferro

What's Your Opinion of LIPA's Handling of the Electrical Outages from Superstorm Sandy?

By November 3, 2012

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Update: A Long Islander has started an online petition to hold LIPA accountable. To view my blog post about this, please go to longisland.about.com. Governor Andrew M. Cuomo is demanding accountability from all of New York State's utility companies and he is threatening their future rights to operate in NYS if they don't cooperate and speed up the process of restoring power to all customers.

As of 9:20 p.m. on Saturday, November 3, 2012, there are still over 450,000 LIPA customers who are without power. What's your opinion of the way LIPA is handling this? Do you think that they are doing all they can, or is it inexcusable that hundreds of thousands of Long Islanders are still without electricity and heat as the weather gets colder and colder? Please leave a comment below.


November 3, 2012 at 9:59 pm
(1) shyman says:

The worst utility ever.

November 3, 2012 at 9:59 pm
(2) Raphael Gluck says:

I’m on of those customers.
I think it’s a farce and a disgrace, We’re NY when it comes to taxes and regulations, but right now, its as if we dont exist.
There’s no doubt that many people have lost homes and have been devastated by Sandy, but right now, with temperatures dipping the mid 20′s(real feel) each and every one of those nearly half million customers in NY are , for all common purposes, Homeless!

Basically, NY’ers, there’s no doomsday plan, stop asking yourself, the “What if” question. It came and went, in the form of Sandy. And a huge let down by the power authorities and Govt officials responsible.

Try missing your LIPA payments by a week.. see how quickly they realize

November 3, 2012 at 10:00 pm
(3) Ian says:

LIPA’s resource allocation is absurd. By its own numbers, LIPA has twice as many customers without power in Nassau than Suffolk. Yet, again, by LIPA’s own numbers, it has approximately 1,000 more line and tree crewmen working in Suffolk. No rational explanation except utter lack of leadership and accountability.

November 4, 2012 at 12:05 am
(4) AnnMarie says:

I don’t understand how you can tell if your power is back on if you have to leave b/c home becomes inhabitable.

November 4, 2012 at 12:23 am
(5) deven says:

This is just like last year when Irene hit, a tropical storm and a week without power. The outage map says we are not affected but for blocks there is nothing, no heat, no power, no hot water, nothing. With the amount of taxes we pay and cost for electric we can clearly see that our money is being squandered in the pockets of these people at lipa. I believe an investigation should be done.

November 4, 2012 at 12:27 am
(6) Maria says:

I get they have a lot of lines down and its a huge undertaking, but I have a child on a vent. I was told he was on a priority list when outages occur. But LIPA told me that doesn’t count in natural disasters. Meanwhile neighboring blocks are getting power back and we still don’t. I’m sorry if I sound selfish but power keeps him alive. LIPA also said I could just go to the hospital, doubt they are going to pay that bill! Thankfully I have a generator but its dcary relying on that during everything.

November 4, 2012 at 12:50 am
(7) Charles Baron says:

LIPA is a failed entity. Any power company for which aggressive power restoration is too much needs to be scrapped. Governor Cuomo needs to have the State take over LIPA so that the US Army can help the State fulfill its duty to its citizens. No one should have to stay in a freezing building because a power company is too busy ASSESSING and not DOiNG and REPAIRING.

November 4, 2012 at 1:47 am
(8) Ron Brady MD says:

A review of LIPA on their online outage map suggests that there has been,over the last several days, relatively little progress in the restoration of electricity. Quite unforgivable and it may represent incompetance, indifference, or both. Albany should institute an investigation to determine LIPA’s culpability. I live in Great Neck and have not seen a single LIPA vehicle since the hurricane. Furthermore, the adjacent community in Queens has electricity. There may be an explanation for their conduct. But LIPA has failed to articulate it, in a convincing manner. I’ll bet there will be no delay in the monthly bill.

November 4, 2012 at 1:56 am
(9) Denise says:

There are 25 LIPA trucks hanging out at the Sears pkg lot in hicksville. I plan on taking pics & videos for the news. I keep hearing they’re getting another 2,000 workers to assist from the west coast but lipa hasn’t been in my area at all. Moreover, everyone I hear who has received power got it around 7pm. So, I guess this is when I should ever expect it. This is pathetic, unacceptable nonperformance for a ny utility company. Cuomo please take the appropriate action!

November 4, 2012 at 1:59 am
(10) Denise says:

There are 25 LIPA trucks hanging out at the Sears pkg lot in hicksville. I plan on taking pics & videos for the news. I keep hearing they’re getting another 2,000 workers to assist from the west coast but lipa hasn’t been in my area (plainview) at all. Moreover, everyone I hear who has received power got it around 7pm. So, I guess this is when I should ever expect it. This is pathetic, unacceptable nonperformance for a ny utility company. Cuomo please take the appropriate action!

November 4, 2012 at 2:10 am
(11) Jun K says:

LIPA said they prepared for this storm. I start to doubt if they know the meaning of the word “prepared”. If they were truly prepared, they shouldn’t be “waiting” for more crews to arrive AFTER the storm.

1. All 3000 or 5000 of whatever the number they planned should’ve been on standby in Long Island 24 hours before the storm.
2. Tree Teams should have identified and trimmed tress that pose danger to critical locations.
3. 50 Substations are downed? I understand that no one can prevent all the street wires from being damamged, but how do you let the substations go down? And 50 of them? that’s more than 25% of all the substations.

Overall, this is a complete disaster. Also, I must say Long Island residents do have some fault of their own. They keep voting against businesses (Colosseum area ring a bell?). Without businesses, unless everyone pays 100k a year a tax, there will be no hope for this place, Nassau county especially. Of course Suffolk is getting faster recovery, THEY HAVE BUSINESSES THERE, Nassau has NOTHING. I hope this hurricane was a wake up call for everyone in long island.

November 4, 2012 at 2:13 am
(12) Bernie says:

Finally got my power back late tonight. Thank God. LIPA is pathetic. Slept with all the blankets in the house last night and a winter hat. LIPA does not PLAN for this by building a strong system. Ran into a worker yesterday and he admitted this. I praise him for his honesty. He said what we all say, the lines aren’t covered. He also said that he and the other guys in the field keep telling them to use something called hendrix cable; would have prevented MOST of this. They are more worried about profits than building a sustainable system that could hold up during a storm. I bet the top people in LIPA aren’t freezing this week. I feel bad that I have heat right now when I know so many others don’t. I doubt the people who run LIPA actually care. If they did, they would make sure they did what the guys in the field who have to build and fix the stuff tell them what to do.

November 4, 2012 at 2:32 am
(13) izzie says:

Lipa sux. I live in uniondale where they r located and I still dont have power. Havnt seen a truck in. My section since the start of this. How us coned making such significant progress and we still in the dark. Now they gonna tackle schools? Well if parents dont have power water food I doubt their kids showing up to opened schools.

November 4, 2012 at 3:01 am
(14) Bonzo says:

I’ve lived in Houston, NY and PA. I have seen a city that prepares for tropical storms (Houston) and an area that doesn’t (Nassau). LIPA and its predecessor, LILCO, are/were pathetic. They allow trees to grow through and around the power lines…Duh! They fail to properly maintain their substations (25% failure rate!). Then they fail to restore power in a prompt and orderly manner. They had warning last year that their response to a tropical storn was poor, but apparently they didn’t feel the need to improve. This is a public utility that has failed to serve the public. It’s about time that the public makes them accountable.

November 4, 2012 at 6:15 am
(15) Not proud to live in LI says:

Disgraceful is all that can be said. Other utility companies doing a wonderful job.

November 4, 2012 at 6:52 am
(16) shain says:

Each and everyone was told the storm was gonna be bad. And was given plenty of time for evacuation. They are doing everything they can to restore power. It’s not just something u just go out and do. There are lots of dangers in restoring power. They have to try and organize a plan for all the workers from other places. So they have a lot to deal with

November 4, 2012 at 7:33 am
(17) Carol says:

First, and this is to our Gov who talks an awful lot but effectuates very little: LIPA “leadership” must be forced to resign. LIPA continues without a real, proactive storm plan in place. Second, us literally powerless folks should become active and sue LIPA. Negligence is illegal. I have been without power since Monday. I was blessed that I sustained minimal damage. However, my pipes will freeze and LIPA will be to blame. How is it that Atlantic City, in the direct path of Sandy, is operational, and Kings Park, LI is not?! It’s negligence and a class action lawsuit would awaken the LIPA sleeping giants.

November 4, 2012 at 7:43 am
(18) Jerome says:

LIPA. Your the worst. It’s very cold in my house right now around 40 degrees. I have 2 small kids. Shame on you people. I live in nEw Hyde park and haven’t seen any lipa trucks for 4 days.

November 4, 2012 at 9:13 am
(19) jsstarr11@yahoo.com says:

This was NOT a surprise storm. LIPA had more than a week to prepare for the outages. It is no different from last year’s POOR performance. The worst part is NOT BEING TOLD when to expect power. I asked a LIPA worker when power would be restored to my area [Oceanside]. He looked at me as if I were stupid to expect an answer….he just shrugged his shoulders like a fool!
Last year a crew from the midwest restored our power. The worker said that he never saw poles and wires in such terrible condition.
How about us all contacting the Governor to see that EACH pole, wire and the entire system is properly inspected, repaired/replaced!
This is what happens when there is NO COMPETITION and we are stuck with substandard services!

November 4, 2012 at 9:27 am
(20) A Luisi says:

LIPA = Lazy Inept Petty Arrogant. Biggest thing is what if we got a cat 4 hurricane? These bumbling overpaid jerks would still be sleeping behind shopping centers!!!!! If it was a donut eating contest they win hands down!!!

November 4, 2012 at 9:32 am
(21) John McInerney says:

LIPA has no service people…they are just a brokerage house …they BUY energy and are allowed by the State of NY to re-sell said energy to Long Islanders…the 900 employees are basically clerks and button pushers…LIPA Management has been awarded a License to Steal from the Government…over the last 40 years, we’ve allowed multiple companies to chop up ALL services and utilities … and …the left hand doesn’t know what the right hand is doing…as in, “is this LIPA’s telephone pole or is it Verizon’s” (no one knows and therefore the pole will sit in the street until someone decides)…etc…AND…the only actual WORKERS that I’ve seen are from California and Indiana…is it that Long Islanders don’t need work…?
We pay (a lot) for a SERVICE … all we get is a BROKERAGE HOUSE…

November 4, 2012 at 10:55 am
(22) Maryann says:

My e-mail to Governor Cuomo: Since Iím currently displaced due to no power, I contacted LIPA last evening to question when they expect to have my power restored. I was informed anytime from now to Wednesday, 11/7. The representative I had on the phone was very nasty especially when I asked about completing a claim form for food spoilage reimbursement. She became very defensive and said that LIPA is not responsible nor reimbursing anyone for food spoilage since this storm was an act of nature. I feel this is unacceptable especially since I do not live in a flood zone area and this shouldnít have occurred if they were prepared as they claimed prior to the storm. Isnít it the same storm we all faced so why it is that Con Edison is reimbursing those, who like me lost power due to this act of nature and reimbursing their customers for food spoilage? If my power was restored within 2 days, I could have saved what Iíve had in both my refrigerator and freezers. Either they reimburse me or Iím not paying my bill until I recover the lost caused by their lack of preparedness. You should strongly reconsider renewing their contract since Iím extremely dissatisfied with their services. Iím one of the fortunate people that did not receive any damage to my home but this storm did impact my day to day living. I work from home and only get paid when I work which is hourly. I live paycheck to paycheck and do have a hard time trying to make ends meet. The losses of work and food for all of these days have taken a huge loss on me. I would greatly appreciate you taken the time and let me know how I can receive any help possible. Thank you.

November 4, 2012 at 11:37 am
(23) Antonio says:

LIPA, is the worse electric company ever. Power is been out for days, but i already received my electric bill from LIPA. I do not understand how can our towns let this guys do what ever they want! Where is the help for these people holding on in the cold. i am sure there shelters, but with out power there is not much of communication.

November 4, 2012 at 4:01 pm
(24) Niki says:

I would love to know what changes or improvements, if any, we’re made after Irene last year. It seems to me that LIPA has learned nothing. my cousin came down from Niagara Mohawk Power upstate to assist ans told us that there was ZERO organization, LIPA had plenty of outside help, but no plan as to how to deploy. Disgraceful, disheartening and disgusting.

November 5, 2012 at 6:15 am
(25) Arthur says:

It seems everyone has a short memory. When LIPA brought in crews before a storm and it didn’t hit, everyone screamed bloody murder. Now, when the whole east coast was a target, and many other states and utes were calling for manpower, LIPA should’ve done what they got yelled at for before. There aren’t enough linemen in the US to respond to something like this. It’s caused twice the damage of Irene and easily surpasses Gloria.

For all those that think it’s wiser to run around energizing circuits without assessing them first, you must like reading about fatalities.

Over in CT, people started throwing things at the linemen and the ute pulled all of them out until CT provided police.

One thing a lot also seem to forget is that the LIPA people also don’t have power, yet they’ve been working round the clock leaving their flooded homes and displaced families.

Why is it when VT, or upstate NY gets whacked with an ice storm and they lose power for days, weeks, etc, there’s never a news story full of complaints?

Must be tougher people up there, as well as in places like Tornado Alley.

!,000,000 LIPA customers back on, 286,000 to go.

PSEG still has 400,000 out, JCP&L too.

November 5, 2012 at 9:14 am
(26) Victor says:

Day 7 still without power. We had no flood no down trees in our block. There is no way to know when we will have power. Out friends in worst striken part of NJ have power but we don’t. Our area does not even show up in LIPA outage map.

We are cold to our bones. Have not seen any LIPA crew in our area. Only LIPA people I see are people on the TV with cooked numbers.

November 5, 2012 at 10:13 am
(27) Louis Caruso says:


November 5, 2012 at 1:24 pm
(28) Tara says:

The crews in my neighborhood have been working day and night to get power restored and I have been told by the out of state workers that came in to help us that LIPA is treating them like garbage. They aren’t given any food to eat and there were not enough cots for them to sleep on at the shelters; therefore some of them had to sleep in their trucks overnight in 35 degree weather!
This is absurd. I am livid over the way that LIPA is treating these workers as they took time out of their lives to come and help us; the least we can do is give them meals, beds and a warm place to stay while they are not working. SHAME ON YOU LIPA!!!!!

November 5, 2012 at 4:16 pm
(29) MARTIN KATZ says:

My family lives in Merrick. There is a downed transformer and power lines on top of their house, i was told there were a few crews there already but nothing has been done. Meanwhile he is staying there alone for fear of the reports of looting while his family is in a hotel that they cannot afford.

When will power be restored to N. Merrick

November 5, 2012 at 5:57 pm
(30) H TAYLOR says:


November 5, 2012 at 6:06 pm
(31) kathy says:

We are the first to lose power and the last to get it turned back on. We lost it at 1pm on Monday.I reported it right away. When I called yesterday a very unsympathetic lipa employee was on the other end of the phone. She just had a very defensive attitude. I know they didn’t cause this act of nature, however there is a way of speaking to a cvustomer without an attitude. They said the problem occured at the same location that it occured at with Irene(where I was out a week also) . Are they just doing a half-assed job at the repairs, never to go back and check them in the year and a half time since? Why would the cause of my outage be at the very same spot? Now we have another storm coming. I’ll never get my electric back. I see like 2 or 3 trucks in my whole neighborhood.

November 5, 2012 at 7:22 pm
(32) sk davis says:

LI power companies are NOT the only goofballs out there. The power companies in New England are also lazy, slow, disorganized and just cross their fingers that our outdated lines and other equipment will last a little longer without their having to do anything.
Put the CEOs on minimum wage, triple the local utility crews and start, among other things, BURYING THE POWER LINES. In my neighborhood, our power, phone and cable lines are all underground and we did not lose power for 30 years until the Oct snowstorm last year when all the substations got creamed. Pay for the work by issuing bonds, maybe?

November 5, 2012 at 8:43 pm
(33) Joe says:

Here it is November 5th and I still do not have power. I am living at a relatives house as it it too cold for my children. Everyone in queens and NJ is back to school and back to their lives. But Nassau County remains in the dark.

November 5, 2012 at 10:52 pm
(34) Kathy says:

Shame on you gov. Cosmo, Oceanside is being left behind we were there when you needed us. Where are you now? And…Lipa shame doesn’t even come close. WHERE ARE YOU????

November 6, 2012 at 8:00 am
(35) Patricia says:

Lipa has not been seen by us in centereach. It has been 9 days and no site of power. Businesses got their power back and right behind them r over 160 HOMES still with no power. Elderly and babies and many families r cold. I will not send my children to school if we r still in the dark. I am fortunate to have minor issues with my home but it is 55 degrees in my house now. I have ry of try to keep my 2 young children warm. lipa sucks

November 6, 2012 at 8:58 am
(36) Bob R. says:

I can tell you why you haven’t seen a single LIPA truck. You can blame the governor. Cuomo called LIPA and DEMANDED that all LIPA trucks be sent to the Rockaways. He did this so he could show how hard he is working for them when he goes there to make a press statement on TV. But in reality, it was a terribly stupid, selfish move. A good percentage of the homes there can’t even have electricity turned on because they are too badly damaged. And the damage to the grid is so bad that it requires an enormous amount of resources to repair. The smart thing to do would have been to deploy the resources in accordance to where the best bang for the buck would have been. Instead, the rest of Nassau and Suffolk have to rely on out-of-town crews who need to go through a registration and training in order to begin work. I know this because I have a relative that works for LIPA and he has been in the Rockaways with ALL the other LIPA linemen.

November 6, 2012 at 10:13 am
(37) CC says:

Oceanside New York totally left dark and in the dark regarding any communication on when we can expect our power to be restored. We can no longer call LIPA for updates line is busy constantly. We have no power, no heat, no hot water. LIPA please come to Oceanside off of Rockaway Avenue – we have had no power and have not seen one LIPA truck in the area!!!! When will we be restored?

November 6, 2012 at 4:55 pm
(38) Bonnie Levy says:

Going on 9 days in Roslyn Heigts. Earlier there was 1 crew reassessing the same wire fit the zillionth time, which they still didn’t't fix. One of the linemen from Alabama was laughing & told me this was the worst mismanaged job he has ever worked on. Totally disorganized, inefficient, & mismanaged. No crews have worked in our community. County Mangano took his phone off the hook & refuses to speak to anyone. No power, no heat, no gas & another storm coming. To Governor Cuomo & every single one of our elected officials, here is a collective shout out “GREAT JOB BROWNIE.”

November 6, 2012 at 6:52 pm
(39) Doug says:

Day 9 in Commack. My block was very hard hit with many trees and lines down. I have seen a handful of work crews clearing the trees. In the entire week I have seen and spoken to one LIPA employee, who was very nice and said the power would be up by Monday, which was yesterday. Part of the area has it the rest does not. My problem is there are no crews out. They say they are working 24/7 but I am up at dawn going around my neighborhood and I have yet to see a crew doing any work. They also disappear around dusk.

November 7, 2012 at 3:58 am
(40) Tired LIPA Customer says:

Still pitch black here in Oceanside. House is freezing. Mangano’s phone is off the hook and can’t get in touch with LIPA…this is barbaric…this is the worst company in history…I hope Cuomo does something but I am sure nothing will happen…absolutely ponderous.

November 7, 2012 at 11:44 am
(41) TerribleCommunicationLIPA says:

Here’s the text message I just received from LIPA (11/7/12):

“Crew was dispatched at 11:30 am on 11/02. Updating estimate. Send STAT later for update.”

It’s four days later. Never saw a crew. No update. No communication. Did the crew get lost? If not, did they report back? If so, what did they report back?

Terrible, terrible, terrible communication from LIPA. Either they don’t know what’s happening or they’re afraid to tell us the truth. Either way, there should be a change in management.

November 7, 2012 at 12:02 pm
(42) Mike says:

I know the workers for LIPA are doing there best. But the management needs to be fired. This is the worst run company I have ever seen. If it was a free market company instead of a government created monopoly it would have went under a long time ago. Lets get some competition in here. Cuomo please fire LIPA upper management. 9 days no power, not in a hard hit area and no estimation of when power will be restored. What a joke.

November 7, 2012 at 4:36 pm
(43) Donnalyn says:

My family in Oceanside was not in flood area or had trees down and are right off Long Beach Road, they still have not power or know when they will get it BECAUSE LIPA failed to inform them they needed to be inspected before power could be restored. They were told that electrical inspectors were going door to door and marking homes with red flags so power could be turned back on. They were told this would be going on for 2-4 weeks. Really????? Is this even remotely acceptable? LIPA gets an F minus for failure to communicate and restore power. We understand flooded areas, etc. but this is not near any water.

November 7, 2012 at 6:18 pm
(44) Fskommor says:

After 10 days withoutower we are at our wits end. We live in south merrick our street was untouched and lipa is not to be seen. Now we are being told that lipa will be inspecting houses before turning on the electric. They have also had us sign affidavits that our homes were not flooded. We really don’t know what is happening we think they want us to remain in our cold dark homes until they decide what happens next. They are the worst when it comes to communicating with customers. The Govenor should get out to Long Island and solve this.

November 7, 2012 at 9:24 pm
(45) nat says:

We should all unite and sue LIPA!!Who’s in?

November 7, 2012 at 10:24 pm
(46) Danielle says:

I actually spoke to a live human being at LIPA Tuesday evening. The trick is to call after 8pm and press the button for a downed wire/emergency. I was told that the substation for Oceanside was one of the ones flooded out and until it is fixed, we will not have power. Oceanside was never one ofthe neighborhoods slated to make the fantasy 90% power restored by Wednesday 11/7. I asked Nicole, the ruder than rude lipa rep who I should send the bill to when my undamaged by sandy house’s pipes froze and burst from the freezing temperatures, she had no response. I asked her why the information about the neighborhoods not included in the 90% and WHY, were not listed on the lipa website, she had no response. I told her that I wanted a supervisor to call me back within 24 hours, still no call back. I have 3 kids, including an 8 month old and thankfully I had the option of staying with my father, but not everyone has that option. Not one lipa truck in Oceanside since the storm. No information being provided. It’s unacceptable and borderline criminal.

November 8, 2012 at 11:59 am
(47) Ann says:

They we’re not prepared at all!! 10 days without power in a heavy populated area is ridiculous! LIPA should be ashamed how they handled this. The people at LIPA that do deserve credit are the guys fixing everything and the reps on the phones but upper management should be embarrassed about this. And should be prepared for this next time!

November 8, 2012 at 2:39 pm
(48) resident still without power says:

We should file a class action lawsuit. Comments are good, but action is needed. If someone will find info about class action lawsuit please publish it.

November 8, 2012 at 3:32 pm
(49) longisland says:

In case you didn’t see this update: Please view my latest blog post at http://longisland.about.com/b/2012/11/08/moveon-org-member-on-li-creates-petition-to-hold-lipa-accountable.htm to learn about an online petition to hold LIPA accountable. It was started by a Suffolk County resident. — Linda Tagliaferro, your About.com Guide to Long Island, NY

November 8, 2012 at 4:28 pm
(50) Chris says:

LIPA is an absolute disgrace. BTW, did you know the head of LIPA just HAPPENS to live in an area that had it’s power restored all but IMMEDIATELY?

The government needs to step in and say “You’re done…you’ve shown you can’t do the job…it’s over”

I’ve seen LIPA crews sitting around twiddling their thumbs. I’ve seen LIPA crews trimming branches of trees NOWHERE NEAR ANY WIRES!

I’ve heard from people who can’t get ANY kind of answers from LIPA whatsoever about just what is going on.

LIPA needs to be eliminated. Period. You can’t do the job, get someone else who can.

November 8, 2012 at 6:18 pm
(51) Margaret says:

Governor Cuomo and Sens schemer and Gillibrand. Please take control of this situation.the election is over, please don’t disappear. Bring FEMA, and demand lipa accept workers from all over the country! Children and elderly are sick. Some could die. This is a disgrace and you three have the power to do something about this. Please honor your promises and commitments to Long Island. You were very helpful and pro active for New York City, but we are constituents too. WJH is no one working, why are workers turned away, and why are there no answers. This is the biggest disgrace in decades. Please don’t let it mar the wonderful work you have done. You three should be leading this and doing more than just speaking on tv.

November 8, 2012 at 10:03 pm
(52) ellen says:

received a lipa bill to my home today and still no power since sandy
This is disgraceful and unforgiveable

November 9, 2012 at 8:10 am
(53) steve in ronkonkoma says:

its been 11 days with no power and i have not seen one lipa truck in area. everyone around our block has power but because we have a broken utility pole we’re left in the dark. this sucks. last night i went to port jeff and passed three utility trucks parked on a fully lit up block with all 3 crews watching 1 guy in 1 bucket working on 1 transformer. the rest of the workers were standing around drinking coffee and bs’ing. wheres the management telling these guys where to go? lipa seems to have lost all there integrity as a utility company. all of there managers should be let go immediatley and replaced with managers from another states utility company with an excellent track record. please guv coumo help us now!!! we’re freezing to death.

November 9, 2012 at 1:38 pm
(54) DATHONIE says:


November 9, 2012 at 1:41 pm
(55) Pam Cohen says:

I live in Oceanside, the forgotton town! There are so many other towns that had more severe water damage than we did, and they had their power restored days ago. This is Day 12 of this nightmare. Our family is coming apart at the seams. We want our life back. We pay a fortune in taxes and deserve to have electricity and heat!!!! Please, someone, help us NOW!!!!!!!

November 9, 2012 at 2:36 pm
(56) Virginia Hart says:

We had our power on 2 days after the storm – very lucky. Five blocks away a whole section of Franklin Square, LI, has had no power – even as of Thursday, 11/8 (and continuing!). Many trees are down. Most in the roads have been removed, but where is LIPA working? I see trucks, but they are parked after “work” – but not SEEING them working. Duh!

Gov. Cuomo, I looked into getting different electric power last year, because LIPA’s rates are so high, but there are NO choices. How did that happen? Even AT&T had to break their monopoly into many sections in 1984. Monopolies, I thought, were illegal! Please pass a bill and have a hearing of responsibility. Also, customers should get an “across-the-board” refund from LIPA for spoiled food, sickness from the cold, and lost wages for small business owners.

Please see what you can do! Virginia D. Hart, Franklin Square, NY

November 9, 2012 at 11:03 pm
(57) Helen says:

FLIPA needs to answer for making a bad situation worse. We lost power, got it back after a few hours then lost it again for 5 days. Second storm hit and power was gone
again. I called very time the power went out and every day it was out. I never even got to speak to a person nor did I get a call like their recordings say “with updates and to make sure our power is restored ” . I lost all my families food in our deep freezer and our fridge. We froze, went out to eat just to sit in some place warm only to have to deal with businesses jacking up their prices, and cash only. Also no power to my bank so all ATM’s were out. No cash no nothing. We had to take in friends because until today Oceanside still had no power even though the friends didn’t live in the flood zone nor were they floodedLIPA you get a FAILING grade from. Me.

November 9, 2012 at 11:06 pm
(58) Helen says:

LIPA needs to answer for making a bad situation worse. We lost power, got it back after a few hours then lost it again for 5 days. Second storm hit and power was gone
again. I called very time the power went out and every day it was out. I never even got to speak to a person nor did I get a call like their recordings say “with updates and to make sure our power is restored ” . I lost all my families food in our deep freezer and our fridge. We froze, went out to eat just to sit in some place warm only to have to deal with businesses jacking up their prices, and cash only. Also no power to my bank so all ATM’s were out. No cash no nothing. We had to take in friends because until today Oceanside still had no power even though the friends didn’t live in the flood zone nor were they floodedLIPA you get a FAILING grade from. Me.

November 12, 2012 at 4:11 pm
(59) Cynthia says:

This situation is unacceptable. As of today (11/12), I still don’t have power. I do not live on a flooding area. Why are these people taking so long to restore electricity? I saw electricians working during the weekend until 2:00PM. Where do they go after 2:00PM? Their website states that they are working 24 hours a day 7 days a week. I really feel exhausted

December 21, 2012 at 2:54 pm
(60) bruce wright says:

Lipa no power again on 12 -21-12 time 2:30pm

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