This isn't something that especially bothers me, but there are others who are very sensitive to being addressed by their first names. When in doubt, use Mr., Mrs., or Dr. (if appropriate). When you are replying to an email and the sender of the original message has used his or her first name only, then you could safely assume it's okay to use that person's first name as well.

Don't Use that Tone With Me

If you're writing to someone you've communicated with before, you might want to begin by saying “I hope you are well.” Email writers often use emoticons to convey a certain tone. For those of you who don't know what these are, emoticons are little faces made up by arranging parentheses, colons, and semi-colons. Use good judgement here. If you write to someone frequently and you have a less formal relationship, then emoticons are okay. If, however, you're writing to a prospective employer, stick to words only.

Avoid writing your message using all uppercase letters. It looks like you're shouting. Don't use all 0 letters either. Some people say it will make it seem like you're mumbling.

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